Returns & Exchanges
We want you to love your Dan & Phil merch, but if you're not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags still attached.
Return Process
- 1.Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging and include the packing slip to ensure our team can identify your order.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.